about
Who is E2M Kitchen?
E2M Kitchen began with the Eager to Motivate Fitness Program. Our Chefs created recipes for the program that produced over 100,000 amazing body transformations. We decided to make eating healthy even easier by producing the meals used in the program to save you time, reduce waste, and help you maintain a healthy body.
How do I contact E2M Kitchen?
You can contact us using the chat function or by emailing us at support@e2mkitchen.com
Where are E2M Kitchen meals made?
All of our meals are made in our state of the art facility in Charlotte, North Carolina.
How much do the meals cost?
Our meals are $11.99 each.
Subscription
Is E2M Kitchen a subscription?
Yes, E2M Kitchen meals are a weekly, bi-weekly, or every 4 week subscription. If you need to skip a week, change your meal quantity, delivery frequency, or cancel your service, you can do so within your subscription dashboard.
Can I change the frequency that I receive meals?
Yes you can! You have the option to take delivery once a week, every two weeks, or every four weeks. You can also skip deliveries conveniently if needed.
Can I have two subscriptions? For example, one for me and one for my spouse?
Yes, you can create two subscriptions under the same account. Once you have placed your first subscription, simply follow the same process by clicking get started to add the next subscription to your account.
How do I change the number of meals I receive each week?
You can increase or decrease the number of meals you receive within your subscription dashboard.
Can I cancel deliveries for my subscription if I will be out of town?
Absolutely! Just skip that week in your subscription dashboard before the deadline which is Thursday 10pm EST the week prior to your delivery week.
How do I can cancel my subscription?
You can cancel anytime from within your subscription dashboard. However, we would love the opportunity to earn back your business so reach out to our customer service with any concerns. Cancellations are due by Thursday at 10pm EST the week prior to your delivery week.
Delivery
What days of the week can I expect my meal delivery?
Depending on your location, you will receive your meals on Tuesday, Wednesday, Thursday, or Friday each week.
Can I choose my meal delivery date?
Currently, E2M Kitchen does not offer custom delivery dates.
Do I need to be home for my delivery?
If you aren’t home, the delivery company will generally leave the package for you at your door. Your meals are carefully packaged to stay fresh for several hours after your delivery arrives! We do recommend you put the meals in your refrigerator as soon as possible to maintain the quality of your meals.
How long are the meals good for?
Allow your meals to naturally thaw in the refrigerator overnight before heating the next day. Meals can be frozen for up to 6 months.
What do I do if my meals are hot when I receive them?
If you are concerned with the temperature of your meals upon receiving, Contact us immediately for further instruction. Photographic evidence within 12 hours of delivery is required for any claims of improper temperature.