FAQs

about

E2M Kitchen began with the Eager to Motivate Fitness Program. Our Chefs created recipes for the program that produced over 100,000 amazing body transformations. We decided to make eating healthy even easier by producing the meals used in the program to save you time, reduce waste, and help you maintain a healthy body.

You can contact us using the chat function or by emailing us at support@e2mkitchen.com

All of our meals are made in our state of the art facility in Charlotte, North Carolina.

We encourage you to follow us so that you can keep up with all the great things happening with our products.  Facebook | Instagram

Our meals are $11.99 each.

Subscription

Yes, E2M Kitchen meals are a weekly, bi-weekly, or every 4 week subscription.  If you need to skip a week, change your meal quantity, delivery frequency, or cancel your service, you can do so within your subscription dashboard.

Yes you can! You have the option to take delivery once a week, every two weeks, or every four weeks. You can also skip deliveries conveniently if needed.

Yes, you can create two subscriptions under the same account. Once you have placed your first subscription, simply follow the same process by clicking get started to add the next subscription to your account.

You can increase or decrease the number of meals you receive within your subscription dashboard.

Absolutely! Just skip that week in your subscription dashboard before the deadline which is Thursday 10pm EST the week prior to your delivery week.

You can cancel anytime from within your subscription dashboard. However, we would love the opportunity to earn back your business so reach out to our customer service with any concerns. Cancellations are due by Thursday at 10pm EST the week prior to your delivery week.

Delivery

Depending on your location, you will receive your meals on Tuesday, Wednesday, Thursday, or Friday each week.

Currently, E2M Kitchen does not offer custom delivery dates.

If you aren’t home, the delivery company will generally leave the package for you at your door. Your meals are carefully packaged to stay fresh for several hours after your delivery arrives! We do recommend you put the meals in your refrigerator as soon as possible to maintain the quality of your meals.

Allow your meals to naturally thaw in the refrigerator overnight before heating the next day. Meals can be frozen for up to 6 months.

If you are concerned with the temperature of your meals upon receiving, Contact us immediately for further instruction. Photographic evidence within 12 hours of delivery is required for any claims of improper temperature.